FAQs Auto Extended Warranty Program: Questions About the Policy

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Just a note to thank you for the manner in which you recently handled my claim when our transmission failed. Your promise to be fair in handling the work to be done was delivered and I was quite happy. The best warranties are those that do not ever have to be invoked or tested. It is difficult to make the right choice without having had any claim experiences. In this case, I am reassured that I made a good choice in selecting your company, to provide that warranty policy. Thank you again for your open attitude, professionalism and willingness to find an agreeable solution to the repair problem. I am looking forward to many more trouble free miles on this car.”

Roy E
Richardson, TX

“I just wanted to take a few minutes to thank you for your help with the repairs on my car. I thought a word of thanks would be in order. Your company responded to my problem in a professional way and especially your intervention initiated a quick resolution.”

Dennis A
Charlotte, NC

"I had a repair serviced today at Chrysler Jeep which you approved. This was my first encounter with your warranty services, and I could not be more pleased. Thank You.”

John R
Lowell, MA

“I just wanted to thank you for taking care of my claims so quickly and with much kindness.”

Terry W
La Palma, CA

“I am writing to you regarding your employee Joe C. I want you to know I appreciate the cooperation he gave me with my recent claim on Lee R’s car. Joe was more than understanding and accommodating. I wish we could find people as good as him here in Allentown."

Ethan H
Allentown, PA

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FAQs
Extended Warranty Service Program

Questions About the Policy

1. What is the difference between the multiple programs WarrantyWarehouse offers?

2. What exactly is an ‘extended service plan’? Is it true that extended service plans are more expensive through my auto dealer?

3. What if I trade my vehicle in or it gets damaged in an accident?

4. What if I sell my car? Is my extended service plan transferable to a new vehicle owner?

5. What if I want to cancel the WarrantyWarehouse policy before the end of its term?

6. Is there an option to renew the vehicle service agreement?

1. What is the difference between the multiple programs WarrantyWarehouse offers?

WarrantyWarehouse prides itself on customer service and the coverage we have to offer.

Regardless on the program, you will still receive top-notch customer service and free enrollment into “Road America Motor Club”. The only differences will be in the level and length of coverage.

2. What exactly is an ‘extended service plan’? Is it true that extended service plans are more expensive through my auto dealer?

Extended Service Plans provide service warranty protection beyond the dealer warranty. This is important because, as your vehicle gets older, it is more likely to need mechanical repair. Extended Service Plans tend to be more expensive through dealerships because dealerships cannot offer direct warranty purchasing.

3. What if I trade my vehicle in or it gets damaged in an accident?

In either circumstance, call our customer service department at 1-800-829-9202 and they will calculate a prorated refund that can be applied to another policy or be returned via check.

4. What if I sell my car? Is my extended service plan transferable to a new vehicle owner?

Yes! The WarrantyWarehouse policy is transferable to the new owner of your vehicle. The buyer of your car will receive the same benefits you receive. It is also an attractive selling point for your vehicle which will also increase the value of your vehicle.

5. What if I want to cancel the WarrantyWarehouse policy before the end of its term?

If you decide that our comprehensive coverage is not right for you, call us at 1-800-829-9202 and we will process a refund.

6. Is there an option to renew the vehicle service agreement?

Yes, renewal of the vehicle coverage is obtainable within 30 days and 1,000 miles of expiration of the current policy which will also increase the value of your vehicle.

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